Legal

Privacy Policy

Last updated: March 2025 · 24/7 Life Events LLC · privacy@247lifeevents.com
Contents
1. Information we collect2. How we use your information3. Data storage and security4. Encryption and security measures5. Data sharing6. Data retention and archival policy7. Your rights8. Cookies9. Children's privacy10. Changes to this policy11. Contact us

This Privacy Policy explains how 24/7 Life Events LLC ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use 247lifeevents.com and its related services (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information we collect

Account information: When you register, we collect your email address, password (stored as a one-way encrypted hash — we never store your plain-text password), and optionally your full name.

Life event data: Information you enter including event titles, dates, categories, notes, and reminder preferences.

Documents: Files you upload to the Document Vault, including identity documents, insurance cards, certificates, and other personal files. These are stored encrypted using AES-256 encryption.

Usage data: Log data including IP address, browser type, pages visited, and timestamps. This is used for security monitoring and service improvement.

Payment information: If you subscribe to a paid plan, payment processing is handled entirely by Stripe. We never store your credit card number or payment details on our servers.

2. How we use your information

We do not sell your personal information to third parties. We do not use your data to serve you third-party advertisements.

3. Data storage and security

Your data is stored on servers provided by Supabase, Inc., hosted on Amazon Web Services (AWS) infrastructure in the United States. Supabase maintains SOC 2 Type 2 compliance. All data is encrypted at rest and in transit.

Access to your data is protected by Row Level Security (RLS) — a database-level policy that ensures you can only ever access your own data, even if our application code had a vulnerability.

4. Encryption and security measures

We take security seriously. Given the sensitive nature of life documents and personal information, we have implemented multiple layers of protection.

5. Data sharing

We do not sell, rent, or trade your personal information. We share data only with:

6. Data retention and archival policy

Important — please read this section carefully.

Active accounts: We retain your data for as long as your account is active or as needed to provide the Service.

Inactivity archival: If your account has had no login activity for twelve (12) consecutive months, your account will be considered inactive and your data will enter our archival process:

Data ownership upon inactivity: By agreeing to these Terms, you acknowledge that data associated with accounts inactive for 12 or more consecutive months may be used by 24/7 Life Events LLC in anonymized, aggregated form for service improvement, analytics, and product development purposes. Personally identifiable information will not be shared or sold. You may reactivate your account at any time before the 90-day archive window closes to restore full access.

Account deletion: You may request deletion of your account and all associated data at any time by emailing privacy@247lifeevents.com. We will process your request within 30 days.

7. Your rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, email us at privacy@247lifeevents.com. We will respond within 30 days.

8. Cookies

We use strictly necessary cookies to maintain your authenticated session. We do not use advertising cookies or third-party tracking cookies. You may disable cookies in your browser settings, but this will prevent you from staying logged in.

9. Children's privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us immediately and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email and by posting a notice on our website at least 30 days before changes take effect. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

11. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

24/7 Life Events LLC
Email: privacy@247lifeevents.com
Website: 247lifeevents.com